Number Tags
After we select some frangipani trees to sell and before we take any photos, we number each tree with a three-digit number tag to ensure our photos match a specific tree. Our customers can order with confidence knowing they will receive the exact same tree as they see in a photo.
Online Shop Navigation
When you first visit our online shop, you’ll see numerous frangipani flower photos. Each photo represents category. Scroll down on any page to see the list of categories to faster move from one category to another.
Availability Status
Frangipani trees on our online shop each have a title that indicates the variety and displays its unique three-digit ID number. The price is displayed, and under the price, there is a comment relating to the availability. The availability status is not always perfect, but it’s a very good guide. When somebody orders the frangipani online, the status changes from “available” to “please enquire”. After the frangipani is paid for and has left the nursery, we manually add “SOLD” to the title. If there are no other similar frangipanis online but we have similar stock at the nursery, we tend to leave those sold frangipanis visible.
Get More Information
In our online shop, category sections, click on any frangipani tree image to visit the “product page”. If you scroll down to additional information, you should be able to see the flower name, flower description, the species, the bag size, transport requirements and information about hardiness and flower scent. Also, you can click on the little magnifying glass in the top right corner of any tree image to enlarge the image.
Add to Cart
To purchase a frangipani tree, click on “add to cart”. After that, you should see your shopping cart page with cart contents. You can then continue shopping or checkout.
Delivery Quote
With one or more products in your shopping cart, you should be able to enter your suburb and postcode to see your delivery fee.
Note: Delivery fees vary slightly according to the height of the tallest frangipani. If we do not send to the location, the shop will not show a delivery fee.
Checking Out
After you are satisfied with the frangipanis in your cart, you are ready to checkout. During the checkout process, you will need to:
1. Select a freight option. Likely to be a choice between door-to-door delivery or pickup.
2. Select a payment option. Likely to be preselected as Bank Transfer.
3. Enter your delivery address and
4. Enter your contact email address and phone number.
5. Select “Submit Order”.
Website Account
Our website will save your delivery address, contact information and order details. You will also be asked to create a username and password so you can login again anytime. This is known as “your account”. Since order details are emailed to customers, most customers don’t need to login again.
Username and Password
Since our website DOES NOT collect financial information, feel free to use a short, simple and easy-to-remember username and password.
Order Confirmation
The order details are displayed online after checking out and are also automatically emailed to both the customer and to us.